• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Sozo Firm

  • Home
  • About
  • Services
    • Business Efficiency
    • Time Management
    • Customer Service
    • Management Coaching
    • Sales & Marketing
    • Internet Strategies
      • Search Engine Optimization
      • AdWords Campaign Management
  • Request a Proposal
  • Blog
  • Contact
You are here: Home / Customer Service Consulting

Customer Service Consulting


The success of your company is entirely dependent upon your customers, but do your employees treat them accordingly? Have you tried to “trim the fat” from your expense list by eliminating the very perks that make your clients feel wanted?

If you’re finding that once loyal customers are no longer giving you a second chance, it’s time to let Sozo’s consultants immerse themselves in your company’s customer service culture. We’ll uncover the very core of what customers really mean to your company and then help your staff improve their perspectives and attitudes towards how they approach customer service.

Contact Sozo Firm

To learn more how we can help make your customer service team more effective, productive, and efficient, please complete the form below.

Note: Due to our current project load, we are presently being very selective with taking on additional projects. If you are interested in retaining Sozo Firm for future consulting services and are willing to be added to a wait list, please submit the online contact form.


Primary Sidebar

Contact Sozo Firm

Toll Free: (800) 460-7696
Office: (717) 885-2312

Project Waitlist Status

Please note that we do have an active waitlist.

Due to our current project load, we are being very selective with any new projects we consider.

Inquiries from the following are always welcome: referrals, nonprofit organizations, startups, and small-mid size businesses/corporations in need of long term consulting.

Recent Articles

  • Avoiding Discrimination During the Job Interview Process
  • How to Conduct a Productive Meeting
  • 10 Ways to Prevent Layoffs
  • Three Business Quotes to Live By
  • How to Handle Pushy Clients and Customers
  • Become a Better Employee by Making Your Mornings More Productive
  • How to Build Trust With Clients
  • The 10 Essential Elements of Great Customer Service
  • Should You Choose a Small Marketing Company or a Large One?
  • Why the Customer Isn’t Always Right

Recent Comments

  • Ernest J Curcio on Email Efficiency Tips
  • Giy on Help! The Web Designer Stole My Domain!
  • Protege Pools on Help! Negative Reviews Are Killing My Business
  • Alhassan Fuseinatu on 10 Ways to Prevent Layoffs
  • Luke Sutton on How Valuable Are Your Customers?

Footer

Areas Served

Sozo Firm serves clients throughout the United States with a concentration in the New York City, Philadelphia, Charlotte (NC), and Washington (DC) regions. International clients are considered on a case-by-case basis.

Sozo Firm is conveniently located within a short drive of the following cities: Baltimore, Hunt Valley, & Bel Air, MD; Washington, DC; Wilmington, DE; Harrisburg, York, Hanover & Lancaster, PA.

Contact Sozo Firm

Sozo Firm Inc
New Freedom, PA
Mailing address

Note: Due to high demand, Sozo Firm currently has a wait list for new projects.

Email Sozo Firm
Toll Free: 800.460.SOZO
Office: 717.885.2312

Services Offered

Business Consulting
• Efficiency Consulting
• Sales & Marketing Consulting
• Startup Consulting
• Customer Service Consulting

Audits
• Business Efficiency Audit
• Advertising & Marketing Audit
• Website Usability Audit
• Customer Service Audit

Copyright © 2021 Sozo Firm Inc · Sitemap · Privacy Policy