“The customer is always right.” We’ve all heard it countless times, even those of us who lack any experience in the business world, and it’s widely accepted as a universal truth, something to be adhered to no matter the circumstances. However, despite what you’ve been taught, the customer is not infallible. They aren’t always right, […]
Management
Why Companies Shouldn’t Pry Into Employee Facebooks
Most people know that their bosses research them on the internet. It is for this reason that most employees have privatized their Facebook settings, ensuring that their employers are denied access to the place online that contains most of the information about their personal lives. However, a new practice has emerged to bypass these privacy […]
How To Make the Most Out Of Your Business Partnership
A business partnership should present a number of benefits to your company, but if you don’t take the necessary precautions, your partnership could fail to be productive. Worse yet, a bad partnership even has the potential to be mutually destructive, so it’s important to ensure that your partnership has all the conditions for success. The […]
Increase Employee Motivation With Performance-Based Pay
Performance-based pay is a highly effective strategy for increasing motivation among employees. Although financial rewards aren’t the only things that motivate employees, they can be very effective when properly implemented. The possibilities for performance-based pay come in many variations, and each will have to be tailored to the specifics of your company in order to […]
How to Discuss Uncomfortable Personal Issues With Your Employees
There are certain subjects that you will probably never feel comfortable discussing with your employees. Whether the issue revolves around inappropriate dress, bad hygiene, attitude problems, or cultural misunderstandings, some situations can be very tough to bring to discussion. Your first instinct may be to avoid the situation altogether, but because these issues can have […]
The Sneaky Productivity Drainer in Your Office
There are certain factors that everyone knows will kill a company’s productivity, but one factor in particular is being overlooked in offices across the globe: lighting. It might seem like a minor thing, but an employer’s choice of lighting can have a marked impact on the level of productivity exhibited by the company’s employees. In […]
Should I Ban Facebook and Texting at Work?
It’s hard to escape technology in today’s world, and it’s even harder to escape it in today’s workplace. Cell phones, computers, and the internet have revolutionized the way many companies do business, allowing for fast communication and instant access to information. Unfortunately, though, many companies are experiencing as many of technology’s drawbacks as its benefits. […]
What Your Employees Really Need
There’s no denying that money is important. It can help you attract star employees and keep you from losing those employees to competitors. However, salary isn’t everything to employees, and if you rely too heavily on money to make your workers happy, you could find yourself in a situation where your employees are less productive […]
Tips for Undergoing the Transition from Employee to Manager
What generally happens when an ordinary employee climbs the work ladder and becomes the newest manager? Well, in an ideal world, he or she would maintain coworker friendships, still come in and leave at the same time, and no longer have to worry about the “dirty” work. However, ask any manager and they can relate […]
How to Conduct a Productive Meeting
We have all sat in meetings that seemed endless and lacked any productive material. Perhaps monthly meetings are a requirement in your company. For many, simply showing up is enough. For others, information presented in the meeting is essential to your everyday tasks. Unfortunately, a large number of meetings are unsuccessful. The leader may be […]
Three Business Quotes to Live By
Owning or running a business is an experience in which you never stop learning. From the day you start to the day you retire, each new customer or client acts as a learning experience. Sometimes it also helps to learn from your “elders,” those individuals who came before you, who have exhibited great leadership, or […]
How to Build Trust With Clients
Every company wants to build trust with its clients because when you earn a client’s trust, you earn their loyalty and their business, both of which serve to benefit your company. But sometimes prospective clients never pan out. Deals fall through. Promising leads never deliver. Could your clients’ lack of confidence in your company be […]