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You are here: Home / Archives for Featured

Featured

Updated on August 5, 2018 by Sozo Firm 2 Comments

Should I Ban Facebook and Texting at Work?

It’s hard to escape technology in today’s world, and it’s even harder to escape it in today’s workplace. Cell phones, computers, and the internet have revolutionized the way many companies do business, allowing for fast communication and instant access to information. Unfortunately, though, many companies are experiencing as many of technology’s drawbacks as its benefits. […]

Filed Under: Employees, Featured, Management

Updated on August 2, 2018 by Sozo Firm 26 Comments

Employee Texting at Work: How Do You Handle It?

text messaging during a staff meeting in the office

With technology an ever-increasing part of people’s lives, cell phone use at work is a growing concern among today’s employers. Specifically, texting, which is favored by most employees due to its discreteness and convenience, is an issue that many employers have a difficult time addressing. (Personal calls, which are much more disruptive and time-consuming than […]

Filed Under: Employees, Featured

Updated on July 30, 2018 by Sozo Firm Leave a Comment

What Your Employees Really Need

There’s no denying that money is important. It can help you attract star employees and keep you from losing those employees to competitors. However, salary isn’t everything to employees, and if you rely too heavily on money to make your workers happy, you could find yourself in a situation where your employees are less productive […]

Filed Under: Employees, Featured, Management

Updated on July 27, 2018 by Sozo Firm Leave a Comment

Dealing With Difficult Clients

If you’re a freelancer or are in any other type of work in which you rely on your clients, then chances are, you’ve encountered at least one nightmarish client. And if you haven’t yet, then rest assured that you probably will. But while these clients have a knack for making your life miserable and making […]

Filed Under: Customer Service, Featured

Updated on July 24, 2018 by Sozo Firm Leave a Comment

Improve Customer Retention With These Five Simple Steps

You’ve just sold your largest order this year to a relatively new customer. You are excited in their interest in your company and its products. You are also anticipating future sales. However, after time passes, it becomes evident that the customer has chosen to take their business elsewhere. Was it something you did? You thought […]

Filed Under: Customer Service, Featured

Updated on July 21, 2018 by Sozo Firm Leave a Comment

Free Up Cash Flow and Eliminate Personal Loans By Leasing Equipment

If you’re an entrepreneur, you know well enough that starting up a business is very expensive. Aside from purchase or rent costs, you must also budget for equipment costs. Perhaps you need to purchase 2 delivery trucks or maybe you need 10 computer systems. Whatever your business needs, more than likely the equipment will set […]

Filed Under: Cutting Costs, Featured

Updated on July 18, 2018 by Sozo Firm Leave a Comment

Create a Procrastination Free Schedule

It’s Thursday afternoon at 1:00. Your boss is expecting a report from you tomorrow at 9:00. Yet, you know that there is little possibility of meeting that deadline. Every time you started to work on the report, another project came up. Now you are left cramming 40 hours of work into half of that. The […]

Filed Under: Featured, Time Management

Updated on July 15, 2018 by Sozo Firm Leave a Comment

Improve Overall Production and Cut Costs With a Four Day Work Week

Every struggling company in America is looking for possible ways to reduce costs, increase production, and in turn, increase profit. It is guaranteed that they have already implemented a number of cost-saving measures, which may or may not be working. However, as the financial climate still remains unstable, these companies are left looking for the […]

Filed Under: Cutting Costs, Featured

Updated on July 12, 2018 by Sozo Firm 1 Comment

How Do You Handle Upset Customers?

When products or services do not work as promised and returns or complaints are in order, you can guarantee that from time to time your customer service department is going to have to handle argumentative, unruly customers. In fact, the higher the emotions run and the more frustrated the customer becomes, the greater the likelihood […]

Filed Under: Customer Service, Featured

Updated on July 9, 2018 by Sozo Firm Leave a Comment

Tips for Undergoing the Transition from Employee to Manager

What generally happens when an ordinary employee climbs the work ladder and becomes the newest manager? Well, in an ideal world, he or she would maintain coworker friendships, still come in and leave at the same time, and no longer have to worry about the “dirty” work. However, ask any manager and they can relate […]

Filed Under: Featured, Management

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