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News & Articles

Updated on December 20, 2022 by Sozo Firm Leave a Comment

Help! I Hired the Wrong Person. Now What?

oh no! I've hired a bad employee

Frequently in a busy business, the initial hiring process is rushed and applicants are carelessly selected. If your business is growing and another employee is desperately needed, it could be tempting to hire the first semi-qualified applicant that comes around. You may just scan through some resumes, call in a few applicants for a five […]

Filed Under: Featured, Hiring & Firing

Updated on December 15, 2022 by Sozo Firm Leave a Comment

Avoiding Discrimination During the Job Interview Process

Effectively conducting an interview is perhaps one of the most important aspects of the hiring process. You spend hours or even days going through resumes and narrowing down the list of actual interviewees who fit the job description. As you prepare for your first interview, you scan over the female’s resume. Under her volunteer activities, […]

Filed Under: Featured, Hiring & Firing

Updated on December 10, 2022 by Sozo Firm Leave a Comment

How to Conduct a Productive Meeting

We have all sat in meetings that seemed endless and lacked any productive material. Perhaps monthly meetings are a requirement in your company. For many, simply showing up is enough. For others, information presented in the meeting is essential to your everyday tasks. Unfortunately, a large number of meetings are unsuccessful. The leader may be […]

Filed Under: Featured, Management

Updated on December 5, 2022 by Sozo Firm 1 Comment

10 Ways to Prevent Layoffs

The goal of any business is to efficiently and effectively offer its services or products to the customer and maintain a profit. However, with the unstable economy and tighter budgets, many businesses are seeing a decline in profits. In a panic, they may initiate mass layoffs, which can in turn hurt the business’ reputation and […]

Filed Under: Featured, Hiring & Firing

Updated on November 30, 2022 by Sozo Firm Leave a Comment

Three Business Quotes to Live By

Owning or running a business is an experience in which you never stop learning. From the day you start to the day you retire, each new customer or client acts as a learning experience. Sometimes it also helps to learn from your “elders,” those individuals who came before you, who have exhibited great leadership, or […]

Filed Under: Featured, Management

Updated on November 25, 2022 by Sozo Firm 3 Comments

How to Handle Pushy Clients and Customers

Pushy customers and clients can make a bad day worse, and they have the uncanny ability to raise your stress levels from manageable to “I quit” in no time at all. Pushy clients want things done their way, they want something for nothing, they want you on-call 24/7, and they want projects completed on their […]

Filed Under: Customer Service, Featured

Updated on November 20, 2022 by Sozo Firm Leave a Comment

Become a Better Employee by Making Your Mornings More Productive

Everybody wants to be good at their job, and becoming more productive is a great way to become a better employee. This list should give you a good idea of where to begin, starting with the second you roll out of bed. Most people are highly alert and productive in the morning, so use the […]

Filed Under: Employees, Featured, Time Management

Updated on November 15, 2022 by Sozo Firm 1 Comment

How to Build Trust With Clients

Every company wants to build trust with its clients because when you earn a client’s trust, you earn their loyalty and their business, both of which serve to benefit your company. But sometimes prospective clients never pan out. Deals fall through. Promising leads never deliver. Could your clients’ lack of confidence in your company be […]

Filed Under: Featured, Management

Updated on November 4, 2022 by Sozo Firm 1 Comment

The 10 Essential Elements of Great Customer Service

Great customer service isn’t all that hard to deliver, but it is probably different from what you’re used to providing. Below are the top 10 elements of great customer service: 1. Well-Designed Website First and foremost, your company needs to have a good website. Your website is usually the first place customers look for information […]

Filed Under: Customer Service, Featured

Updated on October 30, 2022 by Sozo Firm Leave a Comment

Should You Choose a Small Marketing Company or a Large One?

When you decide it’s time to start marketing your business, it’s vitally important that you choose the right company. Marketing can be a big investment, but if you solicit the help of the wrong company, you could find yourself investing time and money in exchange for few or mediocre results. One of the biggest choices […]

Filed Under: Featured, Marketing

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Project Waitlist Status

Please note that we do have an active waitlist.

Due to our current project load, we are being very selective with any new projects we consider.

Inquiries from the following are always welcome: referrals, nonprofit organizations, startups, and small-mid size businesses/corporations in need of long term consulting.

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Recent Comments

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Sozo Firm serves clients throughout the United States with a concentration in the New York City, Philadelphia, Charlotte (NC), and Washington (DC) regions. International clients are considered on a case-by-case basis.

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Sozo Firm Inc
New Freedom, PA
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Note: Due to high demand, Sozo Firm currently has a wait list for new projects.

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