• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Sozo Firm

  • Home
  • About
  • Services
    • Business Efficiency
    • Time Management
    • Customer Service
    • Management Coaching
    • Sales & Marketing
    • Internet Strategies
      • Search Engine Optimization
      • AdWords Campaign Management
  • Request a Proposal
  • Blog
  • Contact
You are here: Home / Archives for Sozo Firm

Sozo Firm

Updated on September 30, 2019 by Sozo Firm 1 Comment

How Valuable Are Your Customers?

How valuable are your customers? Do you recognize and cherish each individual customer as a direct correlation to your business’ success? Or, do you simply think that it is just one customer? If your customer service representatives treat each customer as “just another customer,” how long is it before every customer is disappointed with the […]

Filed Under: Customer Service, Featured

Updated on August 20, 2018 by Sozo Firm Leave a Comment

How To Make the Most Out Of Your Business Partnership

A business partnership should present a number of benefits to your company, but if you don’t take the necessary precautions, your partnership could fail to be productive. Worse yet, a bad partnership even has the potential to be mutually destructive, so it’s important to ensure that your partnership has all the conditions for success. The […]

Filed Under: Cutting Costs, Featured, Management

Updated on August 17, 2018 by Sozo Firm Leave a Comment

Increase Employee Motivation With Performance-Based Pay

Performance-based pay is a highly effective strategy for increasing motivation among employees. Although financial rewards aren’t the only things that motivate employees, they can be very effective when properly implemented. The possibilities for performance-based pay come in many variations, and each will have to be tailored to the specifics of your company in order to […]

Filed Under: Employees, Featured, Management

Updated on August 14, 2018 by Sozo Firm Leave a Comment

Prevent Employee Absences by Choosing the Right Absenteeism Policy

No business owner enjoys seeing absenteeism patterning among his employees. Not only are excessive employee absences an inconvenience, but if employees miss too many days, it could cost your company money in terms of lost labor or the need to hire a temp to cover the vacant shift. Employee absences can never be eliminated, of […]

Filed Under: Employees, Featured

Updated on August 11, 2018 by Sozo Firm Leave a Comment

How to Discuss Uncomfortable Personal Issues With Your Employees

There are certain subjects that you will probably never feel comfortable discussing with your employees. Whether the issue revolves around inappropriate dress, bad hygiene, attitude problems, or cultural misunderstandings, some situations can be very tough to bring to discussion. Your first instinct may be to avoid the situation altogether, but because these issues can have […]

Filed Under: Employees, Featured, Management

Updated on August 8, 2018 by Sozo Firm 1 Comment

The Sneaky Productivity Drainer in Your Office

There are certain factors that everyone knows will kill a company’s productivity, but one factor in particular is being overlooked in offices across the globe: lighting. It might seem like a minor thing, but an employer’s choice of lighting can have a marked impact on the level of productivity exhibited by the company’s employees. In […]

Filed Under: Featured, Management

Updated on August 5, 2018 by Sozo Firm 2 Comments

Should I Ban Facebook and Texting at Work?

It’s hard to escape technology in today’s world, and it’s even harder to escape it in today’s workplace. Cell phones, computers, and the internet have revolutionized the way many companies do business, allowing for fast communication and instant access to information. Unfortunately, though, many companies are experiencing as many of technology’s drawbacks as its benefits. […]

Filed Under: Employees, Featured, Management

Updated on August 2, 2018 by Sozo Firm 26 Comments

Employee Texting at Work: How Do You Handle It?

text messaging during a staff meeting in the office

With technology an ever-increasing part of people’s lives, cell phone use at work is a growing concern among today’s employers. Specifically, texting, which is favored by most employees due to its discreteness and convenience, is an issue that many employers have a difficult time addressing. (Personal calls, which are much more disruptive and time-consuming than […]

Filed Under: Employees, Featured

Updated on July 30, 2018 by Sozo Firm Leave a Comment

What Your Employees Really Need

There’s no denying that money is important. It can help you attract star employees and keep you from losing those employees to competitors. However, salary isn’t everything to employees, and if you rely too heavily on money to make your workers happy, you could find yourself in a situation where your employees are less productive […]

Filed Under: Employees, Featured, Management

Updated on July 27, 2018 by Sozo Firm Leave a Comment

Dealing With Difficult Clients

If you’re a freelancer or are in any other type of work in which you rely on your clients, then chances are, you’ve encountered at least one nightmarish client. And if you haven’t yet, then rest assured that you probably will. But while these clients have a knack for making your life miserable and making […]

Filed Under: Customer Service, Featured

  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Interim pages omitted …
  • Go to page 9
  • Go to Next Page »

Primary Sidebar

Contact Sozo Firm

Toll Free: (800) 460-7696
Office: (717) 885-2312

Client Feedback

"Andrew's knowledge is extensive and current, and he remained totally focused on [our] best interests throughout this process."

– Chief Executive Officer of a technology corporation

Project Waitlist Status

Please note that we do have an active waitlist.

Due to our current project load, we are being very selective with any new projects we consider.

Inquiries from the following are always welcome: referrals, nonprofit organizations, startups, and small-mid size businesses/corporations in need of long term consulting.

Recent Articles

  • How Valuable Are Your Customers?
  • How To Make the Most Out Of Your Business Partnership
  • Increase Employee Motivation With Performance-Based Pay
  • Prevent Employee Absences by Choosing the Right Absenteeism Policy
  • How to Discuss Uncomfortable Personal Issues With Your Employees
  • The Sneaky Productivity Drainer in Your Office
  • Should I Ban Facebook and Texting at Work?
  • Employee Texting at Work: How Do You Handle It?
  • What Your Employees Really Need
  • Dealing With Difficult Clients

Recent Comments

  • Giy on Help! The Web Designer Stole My Domain!
  • Protege Pools on Help! Negative Reviews Are Killing My Business
  • Alhassan Fuseinatu on 10 Ways to Prevent Layoffs
  • Luke Sutton on How Valuable Are Your Customers?
  • Shelly Beil on How to Handle Pushy Clients and Customers

Footer

Areas Served

Sozo Firm serves clients throughout the United States with a concentration in the New York City, Philadelphia, Charlotte (NC), and Washington (DC) regions. International clients are considered on a case-by-case basis.

Sozo Firm is conveniently located within a short drive of the following cities: Baltimore, Hunt Valley, & Bel Air, MD; Washington, DC; Wilmington, DE; Harrisburg, York, Hanover & Lancaster, PA.

Contact Sozo Firm

Sozo Firm Inc
New Freedom, PA
Mailing address

Note: Due to high demand, Sozo Firm currently has a wait list for new projects.

Email Sozo Firm
Toll Free: 800.460.SOZO
Office: 717.885.2312

Services Offered

Business Consulting
• Efficiency Consulting
• Sales & Marketing Consulting
• Startup Consulting
• Customer Service Consulting

Audits
• Business Efficiency Audit
• Advertising & Marketing Audit
• Website Usability Audit
• Customer Service Audit

Copyright © 2018 Sozo Firm Inc · Sitemap · Privacy Policy