Improve Overall Production and Cut Costs With a Four Day Work Week

Every struggling company in America is looking for possible ways to reduce costs, increase production, and in turn, increase profit. It is guaranteed that they have already implemented a number of cost-saving measures, which may or may not be working. However, as the financial climate still remains unstable, these companies are left looking for the […]

How Do You Handle Upset Customers?

When products or services do not work as promised and returns or complaints are in order, you can guarantee that from time to time your customer service department is going to have to handle argumentative, unruly customers. In fact, the higher the emotions run and the more frustrated the customer becomes, the greater the likelihood […]

Tips for Undergoing the Transition from Employee to Manager

What generally happens when an ordinary employee climbs the work ladder and becomes the newest manager? Well, in an ideal world, he or she would maintain coworker friendships, still come in and leave at the same time, and no longer have to worry about the “dirty” work. However, ask any manager and they can relate […]

Compliance Is Key When Implementing Employee Layoffs

What is the number one fear that makes 1 in 5 Americans lose sleep? A recent Gallup poll shows that nearly 21% of Americans believe it is “very” or “fairly” likely that they will be laid off or terminated within the next year. Many workers fear going into work one morning and being told that […]

Help! I Hired the Wrong Person. Now What?

Frequently in a busy business, the initial hiring process is rushed and applicants are carelessly selected. If your business is growing and another employee is desperately needed, it could be tempting to hire the first semi-qualified applicant that comes around. You may just scan through some resumes, call in a few applicants for a five […]

Avoiding Discrimination During the Job Interview Process

Effectively conducting an interview is perhaps one of the most important aspects of the hiring process. You spend hours or even days going through resumes and narrowing down the list of actual interviewees who fit the job description. As you prepare for your first interview, you scan over the female’s resume. Under her volunteer activities, […]

How to Conduct a Productive Meeting

We have all sat in meetings that seemed endless and lacked any productive material. Perhaps monthly meetings are a requirement in your company. For many, simply showing up is enough. For others, information presented in the meeting is essential to your everyday tasks. Unfortunately, a large number of meetings are unsuccessful. The leader may be […]

10 Ways to Prevent Layoffs

The goal of any business is to efficiently and effectively offer its services or products to the customer and maintain a profit. However, with the unstable economy and tighter budgets, many businesses are seeing a decline in profits. In a panic, they may initiate mass layoffs, which can in turn hurt the business’ reputation and […]

Three Business Quotes to Live By

Owning or running a business is an experience in which you never stop learning. From the day you start to the day you retire, each new customer or client acts as a learning experience. Sometimes it also helps to learn from your “elders,” those individuals who came before you, who have exhibited great leadership, or […]

How to Handle Pushy Clients and Customers

Pushy customers and clients can make a bad day worse, and they have the uncanny ability to raise your stress levels from manageable to “I quit” in no time at all. Pushy clients want things done their way, they want something for nothing, they want you on-call 24/7, and they want projects completed on their […]